Shipping & Returns
Shipping / Courier charges
- We offer Free Shipping for orders over $150.00.
- For orders under NZ $150.00 our standard courier rates are
- $ 7.50 - NZ wide
- Please note that we are not able to ship to Post Office Boxes.
- Orders will be dispatched within 48 hours after payment has been processed unless otherwise agreed on.
- We want you to love our products! If you are not fully satisfied, the purchaser can return the item within 7 days of receiving it for either an exchange or store credit ONLY. Shipping will be at own costs.
- The item needs to be unused, unworn and in brand new conditions with packaging intact and the original labels attached.
- Please ensure that the item is securely repacked. We will not be held responsible for any damage which may occur returning the goods.
- Please email us at firstname.lastname@example.org to inform us about a return and please use a trackable delivery service as we will not credit your account until item has been received back.
- In the rare event of receiving a faulty product, item will either be replaced (if in stock) or a full refund will be given on the purchase price including shipping costs.
- All orders are processed in NZ $ and include GST